Company Sentiment Analysis
Find out what is said about a company before you work with it. An AI web search reads public reviews and articles and returns an overall sentiment, a short summary, the sources and hits for the keywords you care about.
What you get
Overall sentiment
Positive, neutral, negative or mixed, with a confidence value and a short summary of what drives it.
What people say
The reviews and mentions found, each with its own sentiment, the source and a link where one is available.
Your keywords
Add words such as fraud, lawsuit or unpaid. For each one you see whether it was found, how often and where.
Location aware
Give the city or country the company works in, so results about a different company with the same name are less likely.
Public web research
Uses AI web search to find public articles, reviews and company mentions. Repeat requests may return a cached report.
Sources to follow up
Links come from the AI search and are not verified by us. A reviewer should open them before acting on a negative result.
Combine with other checks
Sentiment tells you what is said. These checks tell you what is on record.
API and dashboard
Send a company name, an optional location and your keywords over the REST API, or run the check in the dashboard. Repeat checks of the same company come back from cache.
POST /api/v1/company-sentiment
Authorization: Bearer sk-paperwork-...
# Example response (excerpt)
{
"company_name": "Acme Trading LLC",
"overall_sentiment": "positive",
"confidence": 0.8,
"summary": "...",
"negative_count": 1,
"reviews": [{ "sentiment": "negative", "source_url": "..." }],
"keyword_analysis": [{ "keyword": "lawsuit", "found": false }]
}Who uses it
Teams that check a company’s reputation before they commit.
Part of the Paperwork platform
Use these tools through the API or dashboard, or run checks together in a Paper OS case.
How do you want to work with us?
Choose a cloud subscription, an annual software license or a custom implementation.
API Access
API, dashboard and Paper OS in our cloud. Monthly plan plus usage above the limit.
Learn moreSoftware License
Deploy on your servers. Annual license, no per-document fees.
Learn moreBuilt for You
We set the platform up for your documents, rules and systems, from pilot to production.
Learn moreFrequently asked questions
Have a question that is not here?
What should we provide for a useful company search?
Use the company name customers know, its city or country, and the topics you want checked. A specific location helps focus the search when several businesses share the same name.
How should we choose the search keywords?
Choose the issues relevant to the review, such as unpaid invoices, litigation or delivery complaints. The report groups the mentions found under the keywords you supply.
How should a reviewer use a mixed sentiment result?
Open the supporting mentions and compare the issues they describe. A mixed result brings positive and negative material into one report; the summary and source links help you decide what needs follow-up.
How current is a repeat search?
The response includes an analysis timestamp. A repeat request may reuse a recent report for your organization, so check that timestamp when reviewing a result.
Can we search for a different set of issues later?
Yes. Submit a new keyword list for the company. Each report includes results for the requested keywords, so you can focus a later review on a different question.