Document AI for Insurance

Check the financial documents behind claims and underwriting: invoices, bills, bank statements and IDs. Find edits before a payout and read the numbers without retyping them.

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How a claims team uses it

1

Claim arrives

Files come in over the API or by email to a scenario inbox.

2

Files are sorted

Each file is classified, and a single PDF holding several documents is split.

3

Documents are checked

Invoices are read and validated, and each supported document is checked for edits.

4

Adjuster decides

Clear claims move on. Discrepancies wait in the review queue with the evidence attached.

What insurers check

Inflated invoices

Line totals added up and compared with the stated VAT and total. Zero-value and incomplete invoices are flagged.

Duplicate claims

Duplicate and suspected duplicate invoices found across a batch, along with numbering gaps and price swings.

Edited documents

Incremental saves, editing software in the metadata and text pasted over the original.

Policyholder ID

Emirates ID read and checked for format and expiry; passports read through a scenario.

Names across documents

The name on the claim form compared with the ID and the invoice. Differing names go to review, not to rejection.

Provider checks

Domain age and public reputation of a repair shop or supplier you have not worked with before.

Where it fits in a claim

Paperwork checks the financial side of a claim and the IDs that come with it. It does not read medical records or assess clinical reports, and it does not decide a claim.

  • Invoices, bills and bank statements
  • Emirates IDs and passports
  • Claim packages through Document Automation scenarios

Frequently asked questions

Have a question that is not here?

Which claim documents are checked for fraud?

Invoices, bank statements, Emirates IDs, trade licenses, VAT returns and the other types listed on the Fraud Detection page each have their own rules. Each finding comes with the evidence behind it.

Can it find the same invoice submitted twice?

Yes. Across a batch, Invoice Processing finds duplicate and suspected duplicate invoices, numbering gaps, round-number patterns and price swings.

How do claims reach the platform?

Over the REST API, by email to a Document Automation scenario inbox, or by upload in the dashboard.

Can we require review even when all checks pass?

Yes. Document Automation scenarios can send every run to a reviewer, or route runs according to discrepancies or missing information. Choose the policy that fits the claim process.

Can it run on our own infrastructure?

Yes. With a software license the platform is deployed on your servers.

Check a real claim file

Bring a few past claims and see which documents get flagged and why.

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